Something has gone wrong with my switch

Objections
Objections appear when your current energy supplier has stopped your energy switch. An energy supplier can only object for a few reasons, they can’t just sa...
Thu, 29 Nov, 2018 at 10:23 AM
Usage too high
The UK average annual energy use is 3,100 kWh electricity and 12,000 kWh gas. We have limits on how much energy per consumer we can switch, the largest limi...
Thu, 29 Nov, 2018 at 10:24 AM
Cancellations
From the date we initiate a switch to your new supplier you will have a 14 day cooling off period to cancel the switch. Just give them a ring or send them a...
Fri, 5 Apr, 2019 at 5:38 PM
Complaint
We’re truly sorry if anythings gone wrong. If it has, we really want to know so we can put things right and make sure it doesn’t happen again. Please contac...
Thu, 29 Nov, 2018 at 10:37 AM